Returns & Exchanges

You have 30 days from the date of receipt of your order to request a return or exchange. After this period, we are unable to process refunds or exchanges.

• The item must be unused, with no signs of washing or damage.
• Original tags must be intact.
• The item must be returned in its original packaging.
• Proof of purchase is required.

We only process exchanges for items that are defective or damaged. If you need to exchange for a different size or color, please contact us.

1. Send an email to contact@ninspire.com with your order number and the reason for the return.
2. Await our confirmation and shipping instructions — do not send the item without prior confirmation.
3. Send the item to the address provided by our team.
4. After we receive and verify the item, we will process the refund.

After we receive and verify the returned item, we will send you a confirmation email. The refund will be processed within 5 to 10 business days to your original payment method.

Return shipping costs are the customer's responsibility and are non-refundable. For items valued over €100, we recommend using a trackable shipping service or purchasing shipping insurance.

Items purchased on sale or promotion can only be exchanged, not refunded.