Frequently Asked Questions

Everything you need to know about NI NSPIRE

Orders & Shipping

What are the delivery times?

For mainland Portugal, delivery takes between 5 to 7 business days. For Europe, the delivery time is 5 to 10 business days.

How can I track my order?

After dispatch, you will receive an email with the tracking number to follow your order in real time.

What is the minimum amount for free shipping?

We offer free shipping on all orders over €30.

Returns & Exchanges

What is your return policy?

We accept returns. Please consult our return policy for more details on deadlines and conditions.

How can I make an exchange?

Please contact us with your order number and the item you wish to exchange. We'll handle everything quickly.

Sizes & Fit

How do I choose the right size?

Consult the size guide available on each product page. If you are between two sizes, opt for the larger one for greater freedom of movement.

Are the pieces stretchy?

Yes! All our pieces are developed with high-elasticity fabrics to accompany every movement during training.

Product Care

How should I wash the garments?

We recommend hand washing or machine washing on a delicate cycle, at a maximum temperature of 30°C, to preserve the quality and elasticity of the fabric.

Can I use a tumble dryer?

We do not recommend using a tumble dryer. Let them air dry to prolong the lifespan of the garments.

Payments

What payment methods do you accept?

We accept major online payment methods. All transactions are 100% secure and protected.

Is payment secure?

Yes, all transactions are processed securely and encrypted.

Still have questions?

Our team is available to help you

+351 935 630 384